Shipping policy

Last updated: July 14, 2026

Thank you for shopping with LIPOJEANS. We are committed to providing a fast, reliable, and secure shipping experience for every customer. Please read this Shipping Policy carefully before placing your order.

Order Processing

Orders are typically processed within one (1) business day after payment has been successfully received. Orders placed on weekends or U.S. federal holidays will begin processing on the next business day. Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.Please note that order processing times are separate from shipping transit times.

Shipping Methods

LIPOJEANS currently offers the following shipping options within the United States:

Standar 

  • Estimated delivery: 3–5 business days

Express 

  • Estimated delivery: 1-3 business days

Estimated delivery varies depending on the selected service and destination.Delivery estimates are provided by the shipping carrier and are not guaranteed.

Shipping Origin

All LIPOJEANS orders are fulfilled from Florida, United States.

We currently ship to eligible addresses within the United States and the Dominican Republic.

Shipping methods, delivery times, rates, and availability may vary depending on the destination and will be displayed at checkout when applicable.

We are continuously working to expand our shipping options and make LIPOJEANS available to customers in additional locations. At this time, shipping to countries or regions outside of our currently supported markets is not available.

Free Shipping

LIPOJEANS may offer free shipping as part of special promotions, limited-time offers, or qualifying purchases.

Free shipping is currently available as part of our launch promotion. This offer is subject to change or end at any time. Eligibility requirements, including minimum purchase amounts or other conditions, may vary by promotion and will be displayed on our website when applicable.

Shipping charges, if applicable, will always be displayed at checkout before the order is completed.

Order Tracking

After your order has been shipped, you will receive a tracking number by email.

Tracking updates are provided directly by the shipping carrier. Customers are responsible for monitoring their shipment using the provided tracking information.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

LIPOJEANS is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. Address changes cannot be guaranteed once an order has been processed or shipped.

Lost or Missing Packages

If your tracking information indicates that your package has been marked as “Delivered” but you have not received it, you must contact the shipping carrier directly to report the missing package and initiate an investigation.

Before contacting the carrier, we recommend checking:

  • Around your delivery location
  • With family members or household members
  • With neighbors
  • With your apartment management, concierge, or front desk (if applicable)

LIPOJEANS is not responsible for packages that have been confirmed as delivered by the shipping carrier.

However, if you need assistance locating your shipment, our Customer Support team will be happy to help guide you through the carrier’s claims process whenever possible.

Shipping Delays

While we strive to process and ship every order as quickly as possible, shipping delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Severe weather
  • Carrier service interruptions
  • High shipping volumes
  • Holidays
  • Natural disasters
  • Other unforeseen events

LIPOJEANS is not responsible for delays caused by shipping carriers once an order has been transferred to the carrier.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery.

Whenever possible, please include:

  • Your order number
  • Photographs of the shipping box
  • Photographs of the damaged product(s)

This information allows us to investigate the issue and provide the appropriate assistance.

Questions

If you have any questions regarding this Shipping Policy or your shipment, please contact us:

Email: Support@lipojeans.com

We are happy to assist you with any shipping-related questions.